AI WhatsApp Assistant for Malaysian Businesses
ReplyWeh helps answer customers, manage leads, and handle booking requests automatically.
ReplyWeh Assistant
online now
Hi, what time is the clinic open until today?
10:42 AM
Hi! The clinic is open until 6.00 PM. Want me to help check doctor slots?
10:42 AM
Yes, I want a slot after lunch.
10:43 AM
The 2.30 PM slot is still available. May I reserve it under what name?
10:43 AM
Dashboard preview
Today, Kuala Lumpur
Small businesses should not lose customers because replies are slow
Most Malaysian SMEs already use WhatsApp, but customer service still depends on manual replies, screenshots, and staff memory.
Customers message after working hours
Pricing, slot, and service questions come in at night, on weekends, or while staff are busy.
WhatsApp gets messy quickly
Important leads get buried between repeated questions, manual follow-ups, and unconfirmed bookings.
Staff cannot easily spot takeover moments
Without clear triage, urgent messages and high-value customers can be missed.
ReplyWeh makes your WhatsApp operation faster, cleaner, and easier to scale
The assistant answers the first message, collects important details, and hands the conversation to staff when needed.
Auto reply to FAQs
ReplyWeh answers common questions using your business information before staff need to step in.
Organize leads and bookings
Names, phone numbers, services, and booking times become records your team can follow up on.
Human takeover when needed
AI filters messages first, then staff can continue with full context when an issue matters.
The WhatsApp operations basics in one assistant
Built for real SME workflows: fast replies, organized leads, clear bookings, and priority messages your staff can spot quickly.
WhatsApp auto reply
Fast replies for operating hours, pricing, location, and services.
FAQ knowledge base
Train the assistant with answers specific to your business.
Booking capture
Collect dates, times, services, and customer details.
Lead pipeline
Separate normal enquiries, warm leads, and follow-up requests.
Staff takeover
Escalate conversations that need a human touch.
Simple analytics
Track reply rate, new leads, and customer service workload saved.
Made for service businesses that rely on WhatsApp
ReplyWeh adapts to each industry's questions, booking process, and customer language.
Clinics
Answer operating hours, panels, walk-ins, and doctor slot bookings.
Workshops
Collect car model, issue, location, and inspection slots.
Salons
Manage service, price, stylist, and customer booking questions.
Tuition centres
Reply about class schedules, fees, student level, and trial classes.
Property agents
Qualify buyers, location, budget, viewing requests, and follow-ups.
From setup to auto reply in a simple flow
Start with your business information, connect WhatsApp, then let the assistant support daily operations.
Enter business information
Add FAQs, services, base pricing, operating hours, and booking flow.
Connect WhatsApp Cloud API
Connect your business number so ReplyWeh can help triage messages.
AI replies and captures leads
The assistant answers questions, collects important details, and marks bookings.
Staff take over when needed
Urgent conversations go into the staff queue with organized context.